Table of Contents
- What is considered personal information?
- What personal information do we collect and hold?
- Why do we collect personal information?
- What happens if we are not able to collect personal information?
- How do we disclose your personal information?
- How can I complain about a breach of privacy?
- Email Alert
- More Information
What is considered personal information?
When used in this policy, the term "personal information" has the meaning given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include (but is not limited to) your name, age, gender, Address and contact details (including phone numbers and email addresses). If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.
What personal information do we collect and hold?
We will only collect personal information from you (such as name, address, telephone number, email address etc.) which you have provided voluntarily to us either by completing registration or enquiry forms or sending emails to us. Please do not submit your personal data to us if you do not wish us to collect it. When you register with Dealbix we may ask for the following details in the first stage:
- Email Address
- Unique Password.
On the second stage after the activation of your account you may login with the given credentials and complete the rest of your profile by providing following details:
- Telephone number
- Street Address
- Profile Photo (optional).
Why do we collect personal information?
The primary purpose for which we collect information about you is to enable us to perform our business activities and functions and to provide the best possible quality of customer service. We collect, hold, use and disclose your personal information for the following purposes:
- Provide products and services to you
- Inorder to communicate with you including by email, mail or telephone
- Managing and enhancing our products and services
- Personalise and customise your experiences
- Provide you with access to protected areas of our websites;
- Verify your identity
- Conduct business processing functions for operation of our websites or our business
- For the administrative, marketing (including direct marketing), promotional, planning, product/service development, quality control and research purposes, or those of our contractors or external service providers
- Inorder to investigate any complaints about or made by you, or if we have reason to suspect that you are in breach of any of our terms and conditions or that you are or have been otherwise engaged in any unlawful activity; and/or as required or permitted by any law (including the Privacy Act).
What happens if we are not able to collect personal information?
If you do not provide us with the personal information described in this policy, some or all of the following may happen:
- we may not be able to provide you with the products or services you requested, either to the same standard, or at all (for example, if you do not register as a member of a website, you will not be able to access features or services that are reserved for members only)
- we may not be able to provide you with information about products and services that you may want, including information about discounts, sales or special promotions
- we may be unable to tailor the content of our websites to your preferences and your experience of our websites may not be as enjoyable or useful.
How do we disclose your personal information?
We may disclose your personal information to:
our employees, related bodies corporate, contractors or external service providers for the operation of our websites or our business, fulfilling requests by you, and otherwise provide products and services to you, including without limitation, web hosting providers, IT systems administrators, mailing houses, newsagents, couriers, payment processors, photographic analysers, data entry service providers, electronic network administrators, debt collectors, and professional advisers such as accountants, solicitors, business advisors and consultants;
our existing or potential agents, business partners or joint venture entities or partners; our sponsors, or promoters of any competition that we conduct or promote via our services; specific third parties authorised by you to receive information held by us; the police, any relevant authority or enforcement body, or your Internet Service Provider or network administrator, for example, if we have reason to suspect that you have committed a breach of any of our terms and conditions, or have otherwise been engaged in any unlawful activity, and we reasonably believe that disclosure is necessary; as required or permitted by any law (including the Privacy Act).
How can I complain about a breach of privacy?
We have a formal procedure for investigating and dealing with privacy breaches. Once the Privacy Officer receives a complaint, whether it is in writing or by verbal means, the Privacy Officer will commence an investigation with the relevant business unit from which the alleged breach stemmed. The investigator will endeavour to determine the nature of the breach and how it occurred.
We may contact you during the process to seek any further clarification if necessary. If a breach is found, the Privacy Officer will escalate the matter to management so that the process can be rectified to prevent any further breaches from taking place. We will also contact you to inform you of the outcome of the investigation. We will endeavour to resolve all investigations within a reasonable time.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.
We endeavours to protect the security of your personal information from unauthorised access or use by using Secure Sockets Layer AES-256 and AES-128 encryption. If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.
EmailAlert emails contain IDs that are unique to each user. Please do not divulge your password or forward EmailAlert emails onto others as they could access your personal details stored in MyLoot/MyBargainPages.
In addition to our safeguards your personal information is protected in the UK by the Data Protection Act. This provides that the information which we hold about you should be processed fairly and lawfully and should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. Please help us to keep your personal information accurate by updating your registration details on the website.
For more information on the Data Protection Act and the Information Commissioner please see https://www.difc.ae/laws-regulations/data-protection.